On-Demand Scrum Essentials 90-Minute Training Video Series

Scrum Essentials, On-Demand and Self-Paced

This is not only just for managers, but for anyone looking to expand their practical Scrum and Agile skills in an easy-to-understand, actionable manner! All in an action packed 90-minutes!

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About this Course

In this course, we will cover the basics of Scrum, including the values, roles, events, and artifacts. We will also delve into advanced topics such as how management fits in at the organizational level. The course is self-paced and can be accessed anytime, anywhere, making it convenient for busy people like you. With a combination of theoretical knowledge and practical examples, you will learn how to effectively apply Scrum principles in your team and ensure successful project delivery.

How Long is This Course?

This course is about 90 minutes in length, total. It is broken into eight chapters, and a total of 42 lessons. Each lesson is three to five minutes in length. 

What's the Cost?

The lifetime cost for the class is $79 USD. Yes, you will have lifetime access, which means my lifetime, so about 25 more years, and lets be real, at that point this will be all done by robots, so why not register now

Who is this Course For?

This course is designed for managers, but is good for anyone, from any industry or domain who are looking to adopt the Scrum framework within their teams. Whether you are new to Scrum or already have some experience, this course will provide you with valuable insights and techniques that will help you become a successful Scrum manager. It is also suitable for project managers, team leads, agile coaches, and anyone else who wants to gain a comprehensive understanding of Scrum.

What You Will Learn

By the end of this course, you will have a solid understanding of Scrum and its core concepts. Some of the key topics covered in this course include:

  • How a manager can support multiple Scrum teams

  • What is different between Scrum and Agile

  • The values, principles, and mindset behind Scrum

  • The accountabilities (roles) within a Scrum team, including the Product Owner, Scrum Master, and the Developers

  • The events that make up the Scrum framework, such as Sprint Planning, Daily Scrum, and Sprint Review

  • The artifacts used in Scrum, such as the Product Backlog, Sprint Backlog, and Increment

  • Techniques for effectively managing a Scrum team and ensuring successful project delivery

How You Will Benefit

By completing this course, you will gain valuable skills and knowledge that will benefit both you and your team. Some of the key benefits include:

  • Enhanced understanding of Scrum and its principles, enabling you to effectively implement it within your team

  • Improved collaboration and communication among team members, leading to increased productivity

  • Better project management skills, resulting in timely and successful delivery of products

  • Increased adaptability and flexibility to changes, as Scrum promotes an agile and iterative approach to project management

Mitch´s Scrum Master Certification course was a very good prepared course. It has everything! It makes you laugh, it makes you think about all the work you did so far. It was very interesting! It gives you some excellent view of how Scrum can look like in the real world!

I really enjoyed the dialogues and the exercises. Mitch was also able to provide to all your questions the appropriate answers. Even it was a two-days course it was not boring at all. The time went by so quickly. I already had some trainings and practical experience as well as theoretical but I still was learning something new. Also the materials that we got are really great! They have the right information in a very compact but understandable format. Directly to the point.

I highly recommend this course anyone who wants to get new insights and a better view about what Scrum is about and who wants to became a Scrum Master and wants to be inspired!

Thank you Mitch for this amazing two-days Scrum Master Certification Course! I really enjoyed it!

Vanessa Tudor
ScrumMaster, Raiffeisen Bank International AG

I have attended a CSM course in Lisbon where Mitch was the external trainer. Very good communicator, lots of demonstrated experience, with real life examples. The course was very well delivered, structured and Mitch was able to keep the audience engaged through the 2 days. I recommend it to anyone wishing to take the CSM certification.

Délio Almeida
Quality Manager, Head of Quality Department, Critical Software

I attended Mitch’s 2 day “Certified Scrum Master” training class and now have a thorough understanding of the subject. I recommend all members of your scrum attend this training.

Walter Perkins
Database Developer, Aera Energy LLC

If you or your organization are looking for an engaging experience and knowledge that stays with you after the class and after taking the certification exam, I would highly recommend Mitch to lead it. Mitch’s energy and passion grabs your attention the moment the class begins and his knowledge and experience keep you engaged over the course of the class.

I took Mitch’s 2-day ScrumMaster certification class in September of 2017. I anticipated a dry, monotonous, 2-day, slow, death-by-PowerPoint experience, however I was met with an active and participation-required discussion and learning opportunity. Mitch knows the “purest state” of SCRUM, but from his experience he understands that the application in the “real world” has limitations and compromises (nevertheless, he still pushes attendees to get their organizations as close to the pure state as possible in order to leverage the greatest amount of benefit that SCRUM can provide).

Eric Dolan, MBA
CSM || 3P Manager: Program, Product, Project. PACCAR

I mostly loath adult education. Mitch's class, thankfully, was a shining exception. Good content, fast-paced, and the passion for the subject is obvious.

Kayvon
Professional working at a big company!

Mitch is a walking library of best practices, techniques, and insights on effective use of the Scrum framework in particular and agile ways of working in general. His approach is direct and to-the-point, targeted at reflective, action-oriented practitioners. I recommend signing up for any of his classes if you are looking for an engaging, challenging session that will yield practical skills.

Keif Knutsen

We were lucky to have Mitch for training. From the start we were learning scrum by working out each item for our backlog that Mitch would cover, understanding the amount of time involved, projecting our velocity of the training even down to break time. The real world examples were very helpful and Mitch puts it in such a way that everyone can understand. Seeing how we progressed and changed things as needed throughout really put things into perspective of how best to use scrum for our team.

Mike Perriton
Program Administrator, EchoStar Corporation

Three of my colleagues and I attended Mitch's Scrum Master Certification class in November. Mitch's workshop offered a clear defined approach to Scrum and how to implement Scrum as an agile process framework in our current and future projects.

Andrea Coby
Project Coordinator, Costco Wholesale

I had the pleasure of attending the ScrumMaster Course taught by Mitch. He managed to keep the students engaged during the whole course by never spending too much time just lecturing and providing fun exercises that really shine a light on why you should be doing Scrum. While I still am on the early stages of my career, the course will certainly push me to adopt Scrum whenever I can, and I am looking forward to bring new ideas to the workplace.

João Amorim
Software Engineer, OutSystems

Took a Scrum Master training with Mitch Lacey. He’s not only knowledgeable in the methodology, but brought many real-life examples to help understand. Mitch is energized and keeps up the interest of the group. Highly recommend for trainings and mentoring.

Peter Seidel
Sr. Project Manager, Raiffeisen Bank International AG

Mitch delivered exactly what we needed for a successful transition from Waterfall to Agile/Scrum methodologies. If you are serious about making a change to Agile at your company, you won’t be disappointed! Thank you for giving us a great start.

Mary Hammond
Customer Management & Project Development, Aera Energy

Mitch’s Scrum class was without a doubt the single best professional development class I’ve ever taken.

It not only gives participants the tools to implement Scrum or aspects of it in our projects, but lays out the conceptual underpinnings and addresses the “why” at its core.

Brendan Malec
Consultant - Technical Project Manager, Slalom Consulting

I attended Mitch Lacey’s SCRUM Master certification training in San Diego last week. If you are looking for SCRUM training, I am confident that Mitch will be able to provide you with a great training session, much like what I experienced during the training. Mitch provides real life stories and applications of the various SCRUM practices. I had fun with the various games the team had to play during the session, and the intimate interactions between the attendees made it a much better experience as well.

Dexter Baga
Programmer Analyst, Hunter Industries

I had the opportunity to attend a CSM course led by Mitch, and it was a unforgetable experience. Mitch distills the theory with years of practical application of the concepts, using engaging examples of his own professional life. But what I found most valuable was his business acumen, which helped and inspired me to change the way I used to see team organisation and how it can revamp the business model.

Cristovão Matos
Associate Manager, Novabase

Mitch is an All-Star Scrum/Agile trainer! He is engaging, inclusive, and funny. His experience allows for collaborative dialog when questions are asked and is always prepared with evidenced based answers/recommendations to the questions/challenges he receives. He uses interactive and iterative teaching techniques that allow novices to progress quickly and is done in such a way as to keep experienced audiences engaged and growing along the journey. My entire team learned a lot and looks forward to future sessions with Mitch.

Bryan Hunwardsen
Software Engineer, Microsoft

I attended a CSM certification course given by Mitch and this training was clearly above my expectations. As it wasn’t just focused on the ScrumMaster role (as I initially thought), it gave me a great perspective of the main aspects of the Agile / Scrum methodology (that I had a very superficial knowledge).

Mitch was an excellent trainer, always getting the class’s attention with his friendly personality and the way he taught using real life stories to better support his arguments. I’d surely recommend his courses.

Pedro Constantino
IT Senior Consultant

A colleague recommended Mitch’s Scrum master course and it definitely exceeded my expectations. Mitch’s facilitation, story telling and humor made the two days fly by. I had a basic understanding of Scrum prior, but after the training I had a solid grasp and felt comfortable sharing what I learned with others.

Wendy Cho Ripp
Sr Project Manager, CenturyLink Cloud

Mitch was probably the best trainer I ever had. I attended his Certified ScrumMaster 2-days course and it was simply awesome. He was able to clearly convey all the course content, while keeping the attendance totally focused and asking for more. His usage of real-world examples and the exercises we were asked to do were very effective. And listening to Mitch is real fun!

Helder Pinto
CTO, Unisign

Mitch’s Scrum Master course gave me an excellent foundation in understanding the Scrum framework and confidence in implementing it going forward. He made the content engaging and fun with real-world examples and games that brought new insights. His mastery of the material and wide-ranging experience provided in-depth answers to practical questions. I highly recommend Mitch for training in Scrum and Agile.

Renee Sundarman
Program Manager

Mitch’s ScrumMaster course was terrific. He covered the basics quickly and spent a lot of time digging deeper into various aspects of an SM’s responsibilities. He also described potential pitfalls and used both good-practice examples and bad-practice examples to make his points. I can recommend Mitch’s class without reservation.

Jim Stoddard
Costco Wholesale

I recently attended Mitch’s ScrumMaster course, and I was very pleased. I’ve had very poor experiences in similar classes in the past, so I had pretty low expectations going in. Not only did Mitch exceeded my expectations, he blew them away. The exercises and training were immediately applicable to my work, and he did a fantastic job of presenting the material and keeping the class engaged. Mitch is one of those people that even if you don’t agree with him, you can still have a fun and production conversation where each side ends up a little bit more enlightened. I would happily recommend Mitch as an instructor in the future.

Nick Seegmiller
Director, Application Software Engineering, Vivint Smart Home

I had the chance to attend the course “Agile estimating and planning”. I would like to thank Mitch for the priceless information he provided on this topic. Not only Mitch clarified every aspect of the estimation process, he went way beyond by answering even the more existential questions on Agile and its benefits compared to the traditional processes.

El Habbari Rachid
Enterprise Mobility Developer, SAP

After attending an ALM conference at Microsoft Portugal headquarters and listened Mitch give is lecture I was amazed by the ideas he was addressing and the way he was addressing them. It was truly inspiring. Because of this I managed to grow an interest for the subject (Agile practices and frameworks) and defined the personal goal of one day when I could, I would attend one of his courses. This past Friday I fulfilled this goal and it exceeded my highest expectations.

The course is designed to shift mindsets, very engaging and with attention to the smallest detail. During the two days ,Mitch demonstrated and shared the remarkable experience and speaker skills that make him one of the best people to show you “Why?” Scrum.

It was a pleasure to be your student.

Pedro Miguel Penim Louro Ruivo
IT Solutions Developer, CA Serviços

A sincere thank you to Mitch for a great ScrumMaster class. I really enjoyed the scenarios, the exercises, the format, and the lively discussions. I recommend a class with Mitch, as he is a great instructor and brings real-world experience to the subject matter.

Sean Hyde
Content Engineer | Project Manager | Release Manager

Being someone that attended several Certification/courses, I’m pretty comfortable and happy to recommend Mitch. I attended the CSM course in Lisbon, and right from the beginning, the whole class, all 23, started interacting with Mitch. He teaches the way I like/want/expect, with real life examples and lots of exercises so we can practice what we learned. Mitch is the right person to help you on Agile/Scrum.

Pedro Jose
Principal Consultant, Sigma Systems

Mitch is the rare instructor that is able to keep the class engaged while also providing broad and practical knowledge. His no-nonsense with levity approach effectively enables the group to learn and feel the importance of the coursework without resulting in the feeling of “being lectured”. I have learned more useful ways to build high preforming teams from Mitch than any other instructor!

Ben Goldsmith, Senior Manager
Large Software Gaming Company

Mitch will definitely make sure you walk away with exactly what you came for and more. I definitely feel I benefited not only from his learned lessons as well as his holistic scrum training. He knows Scrum from multiple perspectives and uses that to help you understand why you do things a certain way as well as realistic expectations of what can or has happened when the scrum approach is compromised. Hopefully, if things work out, we will cross paths again for more training soon.

Natalie Nelson
Consultant, Accenture

I took a Certified Scrum Product Owner class that Mitch held in Copenhagen in September 2019. Mitch had it all organized so well, started out with good energy and was excellent at presenting and illustrating the points that he wanted us to see and understand. He managed to adjust his plans for the two days according to the number of questions that arose and the feedback we gave him without giving the impression that we missed out on something important. He is someone who sees and engage in his audience. It was a real pleasure being in his class and I am sure any of his classes are very well worth taking.

Linda Schwartz Karlsen

I’ve attended Mitch’s CSM course recently and I highly recommend it!

He’s an amazing trainer and speaker, and the way he conducted the course was top notch. The course itself is very well structured and it is very useful even for people who already uses Scrum like me.

All in all, my expectations were exceeded for both the training session and the trainer.

Ricardo Mateus
QA Analyst, Blip

I attended Mitch’s Scrum Master Course in Oporto. For the first time in many years I had a course that exceed my expectations both in knowledge I got, and quality of the speaker.

Mitch is a great speaker that knows how to get the audience engaged and involved on the learning process. He’s mastery of Agile methodologies is outstanding.

Definitely the best investment on education I made. Just hope to have more opportunities to learn from him.

Cristovão Morgado

I had the pleasure of taking Mitch’s 2-day Certified ScrumMaster course. Mitch is a very energetic and motivated teacher. He has a very nice way of approaching the course material, and he makes it accessible for everyone. He’s very good at adjusting the pace and the structure of the course so that participants all feel comfortable. He has many insightful experiences that he shares with great enthusiasm.

I’d most certainly recommend Mitch Lacey to anyone considering taking on the CSM course, and he gets my highest regards.

Christian Saenjaina Hansen
Project Coordinator, Jysk Fynske Medier P/S

Mitch is an excellent Agile Coach and Trainer who knows how to keep peoples attention. His coaching skills and teaching style put students at ease, encouraging participation with well thought out exercises that reinforce learning. I’ve already recommended other organizations consider Mitch for Agile Coaching, he is one of the best educators I’ve taken a class with.

Travis Kay
Security Manager, Demonware

If you are looking for an IT Product Owner expertise of the street smart kind, if you are looking for a been-there-done-that experience, a lot of interaction and learning by practicing, then I highly recommend look no further and take Mitch as an agile trainer.

Vasco Costa
Senior Developer, Blip.pt

I recently attended Mitch’s Certified Scrum Master training course. The class was outstanding, and I cannot recommend it enough. It will not only prepare you for the certification test, but more importantly prepares you for the many challenges you will face while implementing and using Scrum. It’s based on real life and real world experience, is direct and easy to follow for anyone - As demonstrated by having a class that had little/no experience with scrum and some who used it daily, and all were able to have good insights and takeaways from the class.

Mitch was wonderful in attacking questions head-on, backing up his opinions of best practice with experience and asking the right questions to get the class thinking of answers instead of simply dictating them from a book. I look forward to taking a Certified Scrum Product Owner and/or Advanced Certified Scrum Master course in the future, and I’d say it’s a good bet I won’t go to another CST for it.

Ryan Lohrman
Client Engagement Technical Project Manager

It was a pleasure to have Mitch as a Scrum Master trainer. He’s got lots of experience with Agile and Scrum, which he shares and helps tackle any problem, question or situation you might have.

Laurynas Remeika
Senior System Analyst - Developer, Exigen Services

I attended the Certified Scrum Product Owner course in Lisbon a few months ago. Mitch Lacey is a very good trainer and an experienced Scrum and Agile practitioner. I strongly recommend his courses for anyone, like me, interested in agile (requirements management in particular) and believes that self management is the way forward for software development.

Marlene Azevedo
Primavera Software

The Scrum Product Owner class held by Mitch was of great value for my professional development. Especially the real live examples during the class were very valuable and supported the discussed theory. One thing I liked in particular was that even the training was build up using agile methods hence it was really easy to identify with the topic. I already registered for the next one 😊

Erwin Humer
Expert Group Corporate Digitization & Transformation, Raiffeisen Bank International AG

Highly recommend taking his ScrumMaster course. Very engaging and he has a lot of knowledge and experience running scrum.

Annie Raventos
Process Engineer / Project Manager

I attended Mitch Lacey’s Certified Scrum Master course, and I must say that it exceeded my expectations. His knowledge and experience was obvious right from start. The way he complemented the course with his own experience helped understanding things and It leverage the course quality to a completely different level.

Ricardo Melo
CTO at DRI

Two weeks ago I participated in the Certified Scrum Product Owner course in Copenhagen, held by Mitch Lacey. I really enjoyed the training, as Mitch was capable of keeping everyone focused and interested with his way of presented and facilitated great discussions in the group. I learned a lot and got the chance to rethink some of the things I’ve been doing. I am sure it will help me to improve my own performance.

Oliver Fuchsberger
Software Architect, Hansen Technologies

Mitch led my formal immersion into the world of Agile/Scrum, and did a masterful job helping me connect key components and passions throughout my professional career to the revolution within information technology today. His two-day class helped me re-energize to the positive trend of traditional IT pivoting from service provider to true business partner. Especially from someone who has “been there, done that,” the value of his instruction was immeasurable. It was so easy to stay fully engaged throughout Mitch’s course, if only to try and catch every obscure movie reference he’d test us with.

Not only would I recommend upping ones game by learning from Mitch, but I have recommended him and the people who accepted my suggestions have echoed my feedback.

If you care about your customers, and you want to be part of an evolution revolution, Mitch is where you should start.

Jon Edwards
CTO/Technology Director, Lydig Construction

Mitch’s class on Agile development was fun, informative and full of interesting real-life examples which helps me solidify my understanding of Agile development concept. A “MUST-TAKE” class if you are interested in adopting SCRUM methodology.

Peter Tung
Manager, Product Management, Oracle Corp

I attended to the Mitch’s Scrum Master training. He is very creative in the way he explains the contents, using lot of practical examples and exercises. The experiences and stories shared by him, helped a lot to understand some more complicated subjects. He was always punctual and always tried to answer all the questions. I highly recommend Mitch to everybody that wants to learn about agile methodologies.

Daniel Gomes
Software Engineer, Quidgest

Imagine you’ve just accepted the Scrum Master position at AnySize Corporation. Today, you meet your team. In this meeting sits your team, the product owner, and maybe a few unexpected stakeholders. Could you manage this? Do you have the confidence to step up to the table and establish your position on the project?

Mr. Lacey’s Scrum Master training program provides that level of confidence; the right setting, the right hands-on activities, the right materials, and even the right types of unexpected questions. Keep in mind, this 2-day class includes all forms of project obstacles. As a Scrum Master (in training), it is important to bump into those before you walk into that first meeting.

Professionally presented, well worth the personal or business investment, and (with a smile) very entertaining. As an IT professional for nearly 16 years, this certification caused my resume to be actively noticed the next day in a highly competitive market. The interviews are already scheduled.

Thinking about registering? Remove the ‘doubt’ impediment and invest in your career or your employee(s) professional growth. Best of Luck. … And Mitch, thank you. Your course pays for itself quickly.

Marilyn Williams
Sr. Applications Software Engineer, Centene Corporation

I attended Mitch’s two day class and have to say it was by far one of the smoothest, most interesting classes I have attended as of late. Mitch is a captivating instructor!

He was able to help us apply the Agile concepts to several industries, making the training even more relevant. The team exercises that he prepared were thought provoking and fun!

Additionally, he provided us with a high level slide deck which is helpful for quick reference and a copy of his book which is filled with great information! I am recommending this class not only to those who want to become a Certified Scrum Master, but to those who just need to understand the process better.

Cortnay Gray
Project Manager, Symmetry Financial

I was a student of Mitch’s Certified SCRUM Master (CSM) training and enjoyed it immensely! The information and concepts provided in the class have been easy to apply to my current position and have fundamentally changed how I plan and execute projects. Mitch is an engaging and entertaining speaker, and the exercises and materials he has developed are exceptionally effective at teaching the principles of SCRUM/Agile. If I had it my way, every employee at my company would have to take the class - it was THAT effective at improving business processes!

Sean Hastings
The Pokémon Company International

I highly recommend Mitch for any of your Agile methodology needs. I was extremely impressed with his knowledge of the subject, his creative instructing personality and his presentation as a whole. We will definitely be utilizing his services for the development and improvement of our employees in the future.

Gaylyn Thompson
Information Specialist, Aera Energy

I had the opportunity to attend the scrum product owner and estimation training delivered by Mitch. It was time well invested. The three day class was packed with knowledge sharing and group activities. Mitch demonstrated his in-depth knowledge in the area, coupled with his experience in the software industry. He was able to quickly adapt and tailor his material with examples based on our needs. I left the classroom satisfied and I am now ready to apply what I learned. Highly recommend Mitch to anyone who is interested in scrum training.

Bonny Lee
Project Manager Lead, SAP

I had the big privilege of attending Mitch’s Certified ScrumMaster Course. Mitch is a great teacher and communicator, and shows lots of knowledge on the subject. All the funny practical exercises allowed the students to gain a better understanding of the concepts underlying Scrum. Funny exercises also demonstrated in a very simple way, the value of working according the scrum framework. Mitch’s training is surely the best way to learn about Scrum!

Maria João Gehl Baptista da Costa, PMP
Project Manager - Coordenadora de Projectos at Instituto de Informática do Ministério das Finanças

I signed up for CSM in person training conducted by Mitch. I must confess my selfish motive was to fulfill the certification prerequisites. The sessions turned out to be much more than that. Mitch provided a lot of color to the concepts drawing from his long experience, something one doesn’t get from textbooks. Exercises were creative and engaging. Overall a very productive, and at the same time, fun filled 16 hrs.

Vivek Agarwal
Associate Vice President - Banking Competency Group,Mphasis

Mitch shows deep knowledge, respect, focus, commitment and best of all: provides great value while entertaining and involving his audience. It’s easy to learn and remember his insights because he knows what he talks about. Scrum Training with Mitch means great value, great practical advices, and big fun.

Jorge Miranda
IT Manager

I had the luck to attend Mitch’s ScrumMaster class. It’s was amazing! Mitch is a great trainer, one of the best I ever had. He managed to share a lot of knowledge and experience without losing the audience, always with interactive exercises. Mitch’s reputation precedes him, and that’s entirely fair. He sure was up to the challenge and left 40 people thinking and rethinking how to improve their scrum methods.

Ricardo Rodrigues
Office Operations, Mindera

Mitch was hired by Oracle for training us on helping us get the Scrum Master certification. I liked his style of training that was interlaced with some truly creative exercises and Mitch managed his time very well to give us all the skills and tools to become effective Scrum Master. I’d love to take another class with him in the future - he’s that good.

Suhas Mehta, MBA
CRM/Service Product Innovator & Integration Specialist, Oracle Corp

I recommend Mitch for any organization or team looking to become agile!

Trevor Railey
Senior Program Analyst, SAIC

Mitch is not only an exeptional agile training expert with robust knowledge of professional material, but he comes loaded with real world examples that equate to a rich training experience for diverse audiences. Not only do I recommend Mitch, but I will continue to hire him for training whenever possible.

John Smith
Release Manager, Microsoft

I highly recommend Mitch’s Agile class to help you get Scrum correct. It’s easy to read a book on scrum but a little harder to get it working in practice. This is where Mitch’s coaching really helps fill in those gaps and actually make the Agile setup work well for you.

Todd Burke
Software Engineer, Adobe Systems

Mitch’s ScrumMaster Certification course was pivotal to my recent successes. His insight, structure, curriculum, and candid anecdotes gave me an impressive tool set and confidence to implement Scrum and Agile principles in my work at Amazon Alexa Skills. My greatest takeaway from Mitch’s course was how to quickly communicate and implement new ideas while preventing overload and measuring progress. In the month since his course, I have been asked to take leadership roles for several new initiatives with direct customer impact. And did I mention he made it fun? He is direct and honest, but also clearly cares about people. I would welcome any opportunity to work with Mitch again.

Christian B. Stranne
Voice UI & UX. New initative strategist, Amazon

Mitch’s Product Owner class consisted of exactly the right mix of funny, relevant and helpful. I could turn around and use his exercises as-is in my professional life. A couple of my colleagues and co-workers are already registered for his next class. Thank you very much for two extremely insightful days!

Philipp Forsthuber
Projekt Manager, Faktor Zehn

My company, The Regence Group, brought Mitch in to provide ScrumMaster training to about 30 employees in January of 2011. The short recommendation is WOW! I’ve spent 15 years in IT and this is the best, most relevant course I have ever had the pleasure to attend.

I have a great deal of project management experience but am fairly new to agile methodologies and have had a hard time changing my mindset. However, the combination of Mitch’s presentation of the material, his real world examples, and fun class exercises/activities helped me both to grasp the overall picture and identify ways to improve Regence’s implementation of the methodology.

In fact, I liked the training so much that I visited his website to find out about other training opportunities and then approached my management about attending. When informed there was no training budget I decided to pursue the training at my own expense, which I NEVER considered doing prior to this class.

In short, if you are looking for a fantastic Scrum training experience, Mitch is your man. I can’t recommend him highly enough.

Kevin Royce
Sr. Systems Analyst at Regence Group

I attended the Scrum Master training which Mitch was the trainer. He prepared the materials and contents very well. Class was controlled at a comfortable pace, with some interesting activities which helped a lot for students to understand Scrum concepts and importance. I highly recommend Mitch’s training to anyone who’s interested or would like to know more about Scrum!

Christine Qu
Senior Software Engineer, ServiceNow

So far, I’ve attended 3 of Mitch’s Scrum trainings. He is engaging and humorous, but for me the most important point his that he also “walked the walk”. He has plenty of real-life cases from his own experience that help to clarify the concepts. I’ve already recommended his classes to others in my company and given the opportunity, wouldn’t hesitate to hire Mitch consultancy skills.

Pedro Bruno
Software Consultant, Altitude Software

Mitch was an outstanding instructor with a great deal of experience. He was able to bring that experience to bear in his instruction.

Garfield Lindo
Sr. Technical Lead, The Regence Group

Mitch is a great teacher, he uses a great mix of experience and practical exercises to help you understand the Scrum Methodology. I highly recommend taking one of his courses.

Scott Wheeler
Service Engineer, Microsoft

Mitch offers a superb Scrum training course that prepares you fully to take the CSM exam. His depth and breadth of knowledge is very impressive, and he did a great job keeping the class engaging and relevant for all participants present.

Istvan M. Fulop
Senior Consultant, Loft9 Consulting

I have attended Mitch’s Scrum Course this year in Porto and I must say that it was fantastic. Mitch’s ability to get everyone enthusiastically involved in each step of the course it’s amazing. I strongly recommend for any one that want’s to become a scrum master certified to search for Mitch’s courses.

Ireneu Pais
Project Manager, Blip.pt

Absolutely! Mitch’s class was informative and fascinating. I really enjoyed the front-line PM experience from his examples and the training modules. The group-based exercises not only solidified the information presented, but was excellent team-building as well.

Chris Harding
Professional working at a big company!

I just completed my Scrum Master certification course with Mitch and couldn’t be happier about everything I have learned during the classes. I loved the format of the course, which was conducted in Scrum framework. The fun atmosphere kept us all very engaged and the practical exercises clarified the concepts consistently. I recommend Mitch’s course to anyone interested in getting a solid foundation on Scrum framework.

Roberta Del Monte Radford
Sr. Program Manager, eCommerce Risk Operations, Nordstrom

I attended Mitch’s Scrum Master training class and would recommend him to anyone looking to be Scrum Master certified. He is engaging and personable and provides excellent interactive exercises aimed at understanding the team structure and evolution to Agile/Scrum mindset.

Linda Francis
Engagement Leader

This week I returned to the classroom to renew my ScrumMaster skills. Mitch’s class was fun, well organized, and information-packed. Mitch was energetic and pragmatic, engaging the class and providing examples grounded in the real world and his experience. It worked well for both seasoned Agilists and for the newbies. I’d recommend his classes to anyone.

Matt Bogusz

Mitch will surprise you, he will frustrate you and he will inspire you!
All in the name of teaching you SCRUM and showing you why this is becoming such a popular widespread project management framework.

Mitch has a good answer to every question and managed to make an intensive 2-day course fun and engaging through exercises and examples from his own experiences from various businesses throughout his career.

I’m happy to say that we learned a lot from Mitch’s course and we’ve already started applying the SCRUM practices in our company as I’m writing this.
I highly recommend anyone who works with product development to take Mitch’s course and pick his brain and learn what you can do in your company.

Dennis Risborg
Producer, Tactile Entertainment

Mitch taught a Certified Scrum Master class that I attended. The attendees varied from no Scrum experience to a lot of Scrum experience and he was able to adjust his content to fit. Mitch doesn’t lazily present his material slide after slide. He shows up with a strong passion for how to do things right. He uses a ton of “in the trenches” anecdotes and data points. He actively listed to questions that the class asked and when it seemed that we didn’t collectively grok an important point, he tried to figure out a new way to illuminate us. I think Mitch is especially appropriate for teams that have Scrum doubters, since Mitch is a tenacious Scrum evangelist.

Josh Pepper
Senior Program Manager, Bing Local, Microsoft

Mitch was an awesome trainer and coach! Beyond foundational concept building, he integrated mind-opening interactive social experiments which really provided learners with a frame of reference for Agile Methodologies. A day after taking Mitch’s course, I was placed on a new project. I was able to apply what I learned immediately, and I’m already seeing a return on my investment. I would definitely sign up for another course or seminar with him. Mitch’s engaging and personable approach to teaching is seemingly unparalleled.

Ian Irving Bradshaw
Program Manager, Pactera

I was deeply impressed that attending a Product Owner Course in a virtual class can be so effective and dynamic; the video material we received upfront as pre-study was perfectly shaped, the online platforms we worked and collaborated with during the Live Sessions supported us in a clear manner. The only thing I personally missed was socializing with other participants as we can normally do in physical presence.

Sonja Kargl
Raiffeisen Bank International

Mitch was able to provide real - world context to the curriculum that easily allowed us to immediately apply the skills he taught to our existing processes and augment our procedures to maximize efficiency and adaptability. In an environment like ours this can be quite challenging, but he was able to provide a framework that was basically turn-key and allowed us to jump right into the new style with our next sprint. I would recommend his class to anyone who is looking to improve manageability and efficiency for their development team!

Graham Tiplady
Sr. Service Engineer, Microsoft Azure Storage

Last month I attended the CSM course with Mitch Lacey in Lisbon. Mitch is not only a subject matter expert, but enriched these two days with examples of his own work experience. I highly recommend Mitch to anyone who wants to get agile working.

Andreas Haas
Consultant

Mitch is an excellent trainer, I liked his class and his approach to solve problems a lot.

Mihaly Szabo
Senior IT Consultant, Qualysoft

Mitch Lacey is a great expert in applied Agile software development methods. I have attended his training for Product Owner role in Scrum. It gave me a lot of practical guidelines and tools for my daily work as well as bigger picture overview on related areas. I have also enjoyed his style of coaching, can only recommend.

Jan Vanacek
Product owner, Frequentis

Mitch was brought into Virtuoso to bring together an entirely new IT department that had various levels of exposure to Agile. He conducted a multi-day class that focused on all aspects of Agile from the perspective of the individuals would be filling the role of Product Owner, Project Manager, Scrum Master and Developer. The curriculum was extremely interactive and included many hands-on exercises that generated a lot of good discussion. I would recommend Mitch to anyone who is interested in adopting the Agile process, or just need a refresher on the basics. He is well prepared and a dynamic presenter.

Milissa Kelly
Product Owner, Virtuoso

I had the opportunity to undergo Scrum Master training conducted by Mitch for Microsoft IT team and should say that I was lucky to take that training. He has amazing knowledge on Scrum and Agile principles and his every single word during the training made me to understand the value of the Scrum process that we were following in our team daily. He added more sense to his explanations by quoting real-time examples and project scenarios which made it very easy to relate and understand the principles better. I would highly recommend him to anyone planning to take Scrum related training offerings that he provides.

Baalavignesh Arumugam
Software Engineer 2, Microsoft

I attended a CSM course with Mitch and it was really great. He has deep knowledge of the contents and knows how to deliver them, always keeping the audience engaged throughout the two days. An easy recommendation for anyone wanting to learn more about Scrum.

Paulo Fernandes
Software Engineer, Indra

Mitch taught a set of Agile classes (Product Owner, Scrum Master) that were tailored toward our specific needs and to a variety of skill sets in the room. Mitch’s well-thought, organized curriculum combined with his professional, confident style resulted in informative and fun classes. His deep experience enabled him to flexibly modify the course and provide appropriate processes to facilitate learning. The lasting contribution occurred when the class was over and teams performed with a better understanding of one another. I thought that the class was well done and hope our paths cross again in the future.

Connie Chrobuck
Product Manager, Virtuoso

Software development methodologies are boring. Mitch is helping to change that, and is incredibly effective at it. The Scrum course that he offers is entertaining, interactive, and completely worthwhile. The course helped me to understand the what, the why, and the how for using Scrum in my daily work. I would highly recommend that any team that’s looking to improve on its efficiency attend his Scrum course.

Justin Lindh
Principal Applications Engineer, Oracle

I attended Mitch’s Scrum Master training which gave me a great understanding of how an scrum project should run. I learned a lot and brought it back to my business. I appreciated the hands on approach. His teaching style was adaptable to the class. I recommend taking any course where Mitch is the instructor.

Rebekah Bunker
Business Integration & Digital Solutions - Application Portfolio Lead, Tacoma Power

I had the opportunity to attend Mitch’s Scrum Master course recently. It was great coaching by Mitch who used a lot of practical examples to help me learn. One specific example that stood out to me was the ball game exercise which practically showed how teams go through various stages to the performing stage. Communicating the picture was hard but this exercise made the students think about different ways to communicate effectively. It was fun learning through the Scrum Master course and the credit goes to coach Mitch. A lot was covered in two days, and Mitch was answering all my questions that I asked in every break time. I would highly recommend his courses.

Shanthi Ramakrishnan
Validation Program Manager, Intel Corporation

I knew a little bit of Scrum, when I went to the certified Scrum Master Training. But in two days he changed my view at Scrum and the role of the Scrum Master. Mitch Lacey told us something about the material Scum as an agile Method, examples about his experiences with Scrum at work and excited my interest for more courses with him! Thanks a lot, it was very interesting!

Michael Koch
Project Manager, TechTalk

I attended Mitch’s training for Scrum Master certification. It was excellent and very comprehensive. I especially liked his examples. He made the training interesting with his anecdotes and engaged us every step of the way. Even though it was a 2-day condensed training, it was not overwhelming; very methodically conducted and well organized. From my experience, I strongly recommend his training.

Padmavathy Bhamidipati
Computer Software Professional

Mitch did an outstanding job as a Scrum Master trainer. He’s very knowledgeable and conducted my 2 day-long sessions beautifully. I certainly recommend him as I feel I’ve become a better professional after attending his course.

Sérgio Lopes
Front End Developer, Blip.pt

Mitch ran an agile session at Microsoft during our Devops Transformation that I attended and which I have since had 5 of my directs attend. He was clearly very knowledgeable about the subject and was able to transfer this knowledge to my team. Mitch had an easy but structured instructor style which ensure a laid back class room environment while driving the knowledge across.

I appreciated the examples he used and his ability to relate to individuals who were transitioning from standard waterfall and SDLC project delivery mechanisms to Agile. His examples were spot on and resonated with me and the rest of the class, he was able to espouse agile tenets while applying common sense as needed for real life scenarios. This ability to personalize this class and its content makes it easier to understand the subject matter. I would recommend Mitch as an agile coach any time.

Ayokunle Fagbamiye, MSc, MBA, PMP
Principal Service Engineering Manager, Microsoft

Mitch brought a realistic approach to teaching leveraging his experience in SCRUM and as a Product Owner. His way of teaching makes it more than just a certification class, but more of an experience gaining course that happens to have a certification test at the end and all got compressed into two days. Thank You Mitch.

Mike Bunce
Project Engineer, Icicle Seafoods, Inc.

I typically find most professional development courses to be a bit tedious but Mitch’s Scrum Master class was unlike any of the others I’ve taken; his class was engaging, informative and helped me obtain my Scrum Master Certification with ease.

Jesse Mrozowski
Program Manager Consultant, Sila Solutions Group

Even while fighting his way through a cold, Mitch was a terrific trainer. Experienced and knowledgeable, not only did he answer all questions, he gave real life examples. Great couple of days!

Diogo Cabral

I had the pleasure of doing 2 SCRUM courses for Product Owner and Scrum Master this year. As I know how Mitch is able to transport knowledge to the audience from TechEd conferences I decided to choose the specific dates when he is in Vienna. All in all I was very satisfied because the content was great, I really learned something useful for my professional worklife and the organization by Techtalk worked well too.

To sum it up I can really recommend the courses from Mitch as you do not learn for a certification but you get some really good stuff which will help you improve. I was even able to adapt and make use of certain tips although my company is not doing scrum at the moment.

Michael Zambiasi
VP Solution Design & Customer Services, T-Mobile Austria

I attended the Scrum Master Training in Vienna in March 2012 and was impressed by the overall experience. Mitch managed to attract my attention over all 2 days and there was not a single boring minute. The excercises and examples as well as the stories out of private life were fun and very helpful to catch the agile spirit. Mitch’s way to collect feedback from the audience and respond to it worked great to overcome any impediments and keep the audience focused.
After 17 years of receiving classroom trainings, this was best of breed!

Markus Bernhaus
Project Manager / CMMI Consultant, HP

I attended Mitch’s Certified ScrumMaster (CSM) training course. Throughout the course, Mitch brought energy and enthusiasm. As he led us through the material, he illustrated each point with relevant, humorous anecdotes from real-life experience.

Mitch gave us many fun exercises to practice what we were learning. Every student I talked to felt ready to pass the exam and participate in or lead agile teams. Give yourself a treat: attend Mitch’s CSM class!

Trevor Seaton
Project Leader

Mitch brings energy and excitement to Agile training. We have engaged Mitch to provide Agile & Scrum overviews to our business and technical users as well as the CSM course. In each of these sessions, people have left excited and engaged.

Mitch’s combination of stories, humor and practical exercises reinforce the material and keep things interesting. He has a great ability to deviate from prepared materials and address the material that the audience wants and needs to hear.

I highly recommend Mitch for anyone looking for an Agile coach or Scrum Trainer and am looking forward to bringing him back again soon!

Christina Hartikainen
Business Analyst, Alberta Gaming & Liquor Commission

One of the best trainers I have worked with. Perfect real world examples that explain the purpose of each steps in Agile. And Loved his book - “The Scrum Field Guide”. Its like reading a novel but learning Agile. I was so confident after the 2 day CSM session by Mitch, I cleared my CSM the same day with 97%. Thanks Mitch!!

Packiyanath Sivathanu Kolappa (Packy)
Practice Manager, Smartek21

I recently took Mitch’s CSM course in Bellevue, WA on May 21-22, 2013 as a fun break during my recent job search to reinforce my skills and gain a certification.

In the two days of course delivery, Mitch very effectively balanced the both the time constraints and the volume of content, all the while maximizing the entertainment value with relevant stories and team exercises. Most importantly, he practiced what he preached by delivering the course using the structure of Scrum via four sprints split between the morning and afternoon sessions across the two days.

I highly recommend Mitch Lacey for CSM training. I thoroughly enjoyed the course and easily passed the certification exam that week without any extra study.

Mike Entzminger
Versatile Project Manager

I attended Mitch Lacey’s Scrum Master Course in Paço de Arcos (Portugal) in October 2009, mostly for the certification. Having been managing/coaching agile development teams for over two years and being a better reader than listener, I didn’t expect to learn much from such an introductory course.

I was utterly wrong. Not only did I gain a better understanding of many of the concepts underlying Scrum: I also received practical advice which I could put to work as soon as I got back home – with results so outstanding that I thought they were worth presenting at a conference in Barcelona a few months later.

In summary, Mitch’s lessons were enlightening as well as entertaining. His deep knowledge of the matter showed up at every question. I absolutely recommend this course.

Jordi Salvat i Alabart
AVP of Product Development, Salir.com

had the pleasure of attending the Certified Scrum Product Owner course with Mitch in Lisbon. 2 immersive and rich days that gave good insights with plenty of real life examples. Mitch is a clear communicator with a complete and real knowledge of SCRUM, making possible a quality, personal and fast pace Certification.

Hugo Fragoso
Product Manager, Exago Markets

I attended the 2 day Scrum course conducted by Mitch, and it was an excellent experience! Mitch delivered a fantastic course utilizing his vast experience in implementing Agile philosophies and Scrum methodologies. He maintains a very high level of engagement with his timely examples from real-world, wonderful analogies and the fun filled practical exercises. I strongly recommend Mitch!

Krishna Venkatesan
Technology Manager & Solution Architect, Pella Corporation

I had the (great) opportunity of attending Mitch’s CSM and CSPO trainings and i have to see that he is one of the best (to not to say the best) trainer i ever had. His deep knowledge of the topics together with a natural capability of teaching makes him a tremendous asset that all companies would like to hire to provide a high & reliable scrum training quality. In case you are looking for someone to teach Scrum methodology in a very enthusiastic way, i strongly recommend to attend Mitch’s training courses. In my case, i’m looking forward to meet him again in a near future.

José Araújo
Product Owner, CSPO, SAP

I attended Mitch Lacey’s Certified Scrum Product Owner training in Vienna, and it was worth the flight! His coaching style is open and direct, his content organized and valuable, and his presentation funny, but on point. He facilitates engaging activities, provides anecdotal examples, and introduces useful tools and methods for a rational, value-based approach to product ownership. In short, I have no doubt you will enjoy the training, as I did, and he will encourage you to participate in order to learn how to be a better product owner, which will come with practice of course fundamentals. You will also likely meet a lot of fascinating people who are there to do the same.

Elizabeth Schäfermann
Associate Creative Director

I attended Mitch Scrum Master Course in Lisbon. The course exceed my expectations in knowledge and value. Also Mitch’s has great communication and coaching skills combined with with a lot of experience.

I highly recommend the Scrum Master Course.

Ruben Moura
Software Engineer

Mitch is a creative presenter and educator. His story based approach to instruction of relatively complex methodologies makes them easy to understand, engaging and fun.I attended his ScrumMaster training in 2013. I’d highly recommend him to others interested in his training.

John Devoy
Director of Website Strategy and Analytics at ASU Online

Mitch is a great teacher and communicator, and shows lots of knowledge on the subject. All the content of the course is presented with funny examples and exercises, allowing the students to understand the concepts and demonstrates the value of working according the scrum framework. Mitch’s training is probably the best way to learn about Scrum.

Pedro Leão
Project Manager, Novabase

Mitch is a nice person with a great sense of humor. The knowledge he passed on two days during the CSM, brought far more value to my work that I got in the last two years elsewhere. It allowed me to solve some current problems, and checking for new ways to approach others. I hope I cross him again.

Joaquim Ferreira
Senior Consultant, AGAP2

Mitch’s course was both professionally and personally highly recommended and let me just say: expectations were not only met but exceeded. In just two days, he provided an overall understanding of the Scrum methodology through concept explanations, group exercises and engaging stories with some great analogies but also (and most importantly) real-life examples. He quickly made us understand the responsibility of each role, the right moments to act and the possibilities to understand and solve each situation.

Mariana Araujo

Mitch’s style for combining lecture with hands-on exercises helped me truly understand Scrum, beyond what was needed for the ScrumMaster certification. He took the time to answer questions and provide real-world use cases so that we could apply the course work with every day responsibilities.

Jane Kaplan
Consultant, Sila Solutions Group

Mitch is a really good instructor. He can set the pace with the class so he won’t go too fast or too slow. He knows almost everything about SCRUM (no one ever knows everything, that’s why I write “almost”). If you want to have training in Agile methodologies (and you want to have really good classes), Mitch is the guy to get.

André Gil
Associate Specialist, Novabase

I attended a 2-day course covering Agile concepts and the Scrum management and control processes, taught by Mitch Lacey. His teachings, anecdotes and exercises, helped me put into practice otherwise abstract concepts that need to be practiced in order to be understood. Mitch was quick at answering questions and helped explain how Scrum can help most development cycles.

I found Mitch’s class to be engaging and informative. The day I finished his course, I tested for and received my CSM with a score of 100%. Mitch was an excellent instructor and I highly recommend him.

William McDonald
Program Manager, Microsoft

Mitch ran an Agile training group for us at Demonware. I’m going to be honest that I wasn’t super enthused to be there, but I can say hands down this was one of the best courses I have been on.

Mitch had a knack of keeping us all interested and had such a good way of keeping us glued by applying real world examples and course activities.

I would highly recommend to take part in any training courses Mitch leads.

Ed Baker
Manager Data Warehouse & Business Intelligence, DemonWare

Mitch’s Scrum courses are an excellent mix between theory, entertaining stories that illustrate key points, and exercises that enable you to try out the new knowledge without putting a real project at risk.

Dirk Rombauts
Requirements and Quality Engineering Lead, AIM Software

Took Mitch’s Scrum Master training in July. It was excellent, well delivered, engaging, and educational. His teaching style was fantastic and framed the Scrum principles very well. I would absolutely recommend the training for anyone looking to implement or improve Scrum in their development process.

Nicholas Johnson
Software Development Manager, Zonar Systems

I had the good fortune of taking Mitch’s Scrum Master Certification class taught through Solutions IQ. Mitch’s class was great, slightly unorthodox (which made it more interesting) and taught the core materials so well that as soon I got to work the next day I was easily able to do the following:
- Teach the baseline concepts to my team so that they could digest the value of scrum
- Implement a consistent methodology
- Track requirements, progress, and trends

I will be taking Mitch’s Product Owner training as well so that I can become more fluent in obtaining, writing, tracking and communicating stakeholder requirements.

Laura Joffee Hendrickson
Program Manager, F5 Networks

I became CSM and CPO with Mitch Lacey as CST. All that I can say is that the courses were great and that Mitch besides being a great instructor he mixed the theory with is personal experience adding even more value to the courses. I recommend Mitch as a professional (Scrum and IT related) and mostly as a person (to go out and eat some pastéis de belém or the world best chocolate cake).
He is definitely the guy you want as an instructor. He is 100% dedicated to his classes and sticks with the values of Agile. In fact, I even saw him do some push ups with a student, during the class, just to show everyone that you shouldn’t be late (Agile Principle: Respect).

Pedro Gustavo Torres
Project Manager, Optimus Telecom

I found Mitch professional, honest, adaptable, accommodating, patient, humorous and capable of communicating the principles and concepts of agile effectively. I look forward to reading his book.

Gail Koch
Business Analyst at Bytes Technology Group, Multichoice

I attended a Scrum Master Course taught by Mitch in Vienna. During the 2 days of training, Mitch provided very clear explanations and guidance related to everything a Scrum Master needs to know and should do in a project.

Besides the theoretical part which was very thorough, Mitch also organized several practical exercises which made me and the other course participants understand and absorb the theory much easier. This teaching approach used by Mitch was very effective.

I would definitely recommend Mitch to anyone who would like to learn more about Scrum in general and Scrum Master in particular. Thanks, Mitch!

Octavian Cosm
Founder, Xadros

Mitch provided training at the Regence Group to employees from various parts of the company. He was immediately likable and approachable, and was able to develop rapport quickly with all attendees at the training. This made it very easy to be open to the content Mitch was teaching.

Mitch presented complex topics in a very “down-to-reality” manner, with fantastic exercises that translated concepts into understandable components. He easily kept the group entertained while teaching us at the same time….not an easy task!

I thoroughly enjoyed meeting Mitch and attending this training. I would attend another training by Mitch….any time, anywhere!! Thanks, Mitch!

Wendy Ryals, Program Manager
The Regence Group

Recently I have attended the CSM course with Mitch Lacey and my referrals were confirmed. Mitch is a subject of the mater expert, with extensive experience in the field and a natural ability to communicate and teach. 2 days of intense information pouring and no sign of disinterest in all the audience. The course is well structured, with balanced practice and theory. More than a course it really felt like a coaching session. Good investment of time and effort. Highly recommended.

Rui Melo
Microsoft, Lisbon

I attended a “Certified Scrum Master” training where Mitch Lacey was the facilitator and trainer. He was extremely professional in his presentations, highly knowledgeable in the agile framework, principles and scrum practices. His teaching is detailed and applicable to the real industrial challenges we are all facing while adopting and implementing scrum/agile methodology. I would highly recommend him as scrum consultant, coach or trainer. Whether you’re just starting on your journey of scrum, or experienced practitioner. Thank you, Mitch–for the book, the education, and hands-on coaching.

Dianah Mlokozi

Mitch makes Scrum really interesting. He makes you think about things without pushing you to accept his opinion. Suddenly you see how to get things done.

Alexander Forst-Rakoczy

Best way to learn how to be a Scrum Master is through Mitch’s content!

Sakib Karim
Systems Engineer, LinQuest

Mitch was hired by Oracle for training us on helping us get the Scrum Master certification. I liked his style of training that was interlaced with some truly creative exercises and Mitch managed his time very well to give us all the skills and tools to become effective Scrum Master. I’d love to take another class with him in the future - he’s that good.

Suhas Mehta
Oracle

Mitch was my teacher on Scrum Alliance course “Agile Estimation and Planning” and I recommend him for everybody wanting to improve the knowledge on agile methodologies. Mitch is a great teacher, knows how to keep the audience completely focused and he is an expert on agile principals and best practices.

João Brandão Rodrigues
PMP, Development Team Leader, HP

I need to recommend Mitch because he is a fantastic trainer with a lot of knowledge and experience regarding Scrum. During the entire training he was very precise in all the information/knowledge and passed interested in planting the Scrum seed in our heads. The Scrum Master training was and is very useful and I’m very happy that the Trainer was Mitch. Thanks Mitch.

Eduardo Ribeiro
Project Manager, Certified Scrum Master, Blip.pt

Mitch. This IS THE GUY. Taught me how to Agile. Crazy friendly, helpful, honest, and succinct. You can tell he really loves what he does and is darn good at doing it. I’d recommend his courses to anyone.

Jared Pace
Project Manager / ScrumMaster, StratusGrid

Mitch’s Scrum training was greatly beneficial to our team and surprisingly enjoyable. He tailored his training to our specific team needs and has made himself available afterward to answer follow up questions as we have been transitioning to Agile software development.

Without hesitation I endorse Mitch and his Agile Training.

Scott Hansen
Sr. Software Engineer, Sybase

I found Mitch’s Certified ScrumMaster class to be very informative and helpful. I had gone through Agile team training 10 years ago and spent the last 10 years slowly morphing from waterfall development to Agile and DevOps. This class was a great reminder of how teams should be doing Agile, compared to how they are actually doing it.

I highly recommend this course offering. And yes, I passed the test immediately after the class ended.

Mary Booher
Project Manager, IBM

Before I attend CMS certification, I heard Mr. Lacey is one of the best - and I just confirmed that. The course was clearly above my expectations - Mitch provides a very good classroom experience, by combining exercises with personal insights based on his experience. Definitely one of the best trainers I ever had.

Vera Tiago
Delivery Manager and Training Strategist, Outsystems

“Mitch was one of my Certified Scrum Trainers when I was getting my CSM certification in the agile development certificate program at the University of Washington’s school of professional and continuing education. Mitch had a unique sense of humor that made a dry subject far more interesting. His enthusiasm made the information we were acquiring easier to understand. Mitch is someone I’d certainly recommend to help people who are clueless but well-meaning, like we were in our class! Mitch has the ability to inspire a diverse group of people to work together, and to give us a common purpose. If, in my company, I had a need to bring a group of people up to speed rapidly on agile practices, I can’t think of anyone better than Mitch to do it.

Tarah Wheeler Van Vlack
Chief Systems Architect, Fanvertise

Just finished a two day Certified ScrumMaster Course taught by Mitch Lacey and passed the ScrumMaster certification test on the first try. Mitch skillfully blended facts, exercises, and real world stories to help me understand scrum on a practical level–and prepare me to pass the test. And the best thing is I learned things that will help me work with my team to make them more effective. His methods help to ingrain what you’ve learned, as opposed to other courses where the knowledge you gain is fleeting. Highly recommend Mitch and the course.

Program Manager, Sila Solutions Group
Dennis Brooke

I had the “Certified Product Owner Master"class with Mitch at Lisbon. I I’ve learned a lot with him. The class was well organized with a lot of practical cases. Mitch is a gifted speaker and has a great and noticeable personal experience in scrum methodology.

Jorge Dias
Software Engineer, Product Owner, Manager, Primavera Business Software Solutions SA

When I was able to take the CSM class and I knew that Mitch was going to be the trainer I had great expectations. At the time I was already a follower of his work and the people I knew that had take the same class all spoke very well. But nothing prepared me for it. Mitch classes are one of a kind, full of real world first person experiences, always interacting with the class and keeping us all engaged in his speech, If you want to take the CSM class, you wont regret having Mitch as your trainer.

Bruno Figueiredo
Solutions Specific Knowledge Leader, Everis

I recently had the opportunity to take the “Certified Scrum Master” training class taught by Mitch. I really liked the way he structured the class, and how he made Agile concepts clear to everybody by the use of real life situations and fun exercises. You can easily see that he has a lot of knowledge and experience, and that he knows how to transmit them to others. I recommend him as a Scrum Master Coach/Expert to any organization trying to get into the Agile world.

Yvonne Treviño
Sr. Systems Analyst at The Regence Group

With Mitch as trainer it was highly informative and fun at the same time and gave many impulses to look at certain things differently.

Gerald Mueller
NXP Semiconductors

Great speaker!! Lot of knowledge, and explains his knowledge the way that others understand and learn. Great class. Thanks Mitch.

Nuno Ferreira
Senior Consultant, Mailtec Consultoria

I attended Mitch’s Certified ScrumMaster Course two-day course and was astounded by his teaching skills and great knowledge on the subject. He kept his students highly motivated and focused and there was never a dull moment. Mitch’s approach through real world examples and fun practical exercises is what makes him a great teacher.I highly recommend Mitch’s course for anyone interested in the Scrum methodology.

Richard Guise
Project Manager, University of Beira Interior

I attended Mitch’s Certified Scrum Master & Product Owner training in Vienna in June and December 2012. I experienced a man who knows what he’s talking about, providing an excellent mix between theory, methodology and practice, but still staying focused. Even if you were not too fond about Scrum before, you will be after Mitch has infected you with his passion for agile. For large scale to small scale enterprises: If you’re looking for a trainer who will inspire your staff and start a real change into agile: Mitch is your man!

Markus Lochner
Senior Program Manager, Raiffeisen Bank International AG

I’ve attended Mitch’s CSM course and I thoroughly enjoyed it. He has a tremendous amount of knowledge on the subject and was super ready to deal with the various questions that came up during the course. The course also contained very interesting (and funny) hands-on exercises. Mitch is able to convey the true importance of Scrum and the correct way to implement it and use it. Would definitely recommend his course.

Rui Abreu
backend developer, Blip.pt.

Mitch is a very experienced Scrum coach and most importantly has years of field experience in successfully applying it to R&D teams and relevant stories to tell. The fact that he has done his way in adopting what he now teaches make his classes unique. You will also value the after class follow-up tools he provides his students. He was recommended to me and I have no doubts in highly recommending him to others.

Teresa Jose
Solutions and Product Marketing Manager

Had the opportunity to take Mitch’s 2 day Agile training and found it extremely valuable. It provided actionable insights that can be leveraged right away after the training.

His style is pretty straightforward, down to earth, and the pace of the class is engaging.

Brian Leitzelar
Program Manager, Microsoft

Mitch’s Scrum course was an excellent mix between theory, entertaining stories, and hands on exercises that that illustrate key points on why Scrum works and why you should be using it.

Trevor Valdez
Software Quality Assurance Group Leader, Bio-Rad

Mitch gave a talk about agile development practices (Scrum) which completely blew me away. His presentation was formatted as a scrum sprint so it was interactive, immersive, and fun. Everyone at the end of the talk understood the scrum process and had an understanding of the dos and don’ts. He also believes in the agile development practice but has an understanding that it’s not for everyone and will offer alternatives. This is just one example that shows his maturity and professionalism. I highly recommend him to anyone.

Jeremy Edwards
Software Engineer

Even fighting a cold, Mitch gave a great course! He is a man of practice giving good and understandable examples from business situations. He also keeps the audience focused and highly motivated by collecting feedback, answering all questions and made us catch the agile spirit. I left training with a will to improve the productivity of my team that I started using scrum right on the next day. It really works The best lesson of all that I put in practice: “Change the environment or change environment”. I look forward to take the next course: product owner :)

Filipe Guerra
Technical Lead

How should I describe my experience on Mitch’s CSM Class? Wonderful! Inspiring! Even though I work with the Scrum framework everyday I learned that so many things that we were doing on a daily basis were not ideal.

Mitch is a very enthusiastic trainer with a lot of knowledge on Scrum. He really got my attention and in the end I felt ready to face the daily Scrum standups with another attitude and motivation.

Thanks Mitch!

Carlos Ricardo Santos
iOS Developer, Blip.pt

Mitch can deliver amazing training sessions. They are full of his experience in the field. That was one of the most beneficial training that my team had. We are running SCRUM But… type of methodology and Mitch helped to sort out the good and the bad so that we can move forward with SCRUM in a far better shape.

Jean-Francois Leblay
Director of SAP Mobility Design Center

I had a ScrumMaster training with Mitch, afterwards the only thing that I can say: SUPERB!"

Christian Eichhorn
Editor in Chief, La-Ce Motorcycle Club

Mitch provided a very instructive and creative Scrum Training to me. I have gained a lot of different insights into agile project management and now I am able to bring this fresh skillset into my daily practice. Mitch’s approach of teaching Scrum is very creative and he really has a huge experience in project- and program managmenet. Thanks again for your instructive training, much appreciated.

Gerald Derflinger
Project Manager, NXP Semiconductors

I’ve attended the Certified Scrum Product Owner (CSPO) course in Lisbon a few months ago and it was totally worth it. Mitch Lacey is a Scrum expert and a very skilled teacher/trainer.

Hugo Quintela Ribeiro
Senior Software Architect, Head of R&D, Primavera Software

Mitch was my trainer for a CSM class I enrolled in. I had a great time learning from Mitch, the session was very well organized and time bound. He has a lot of experience training as well as using Agile methodologies and was able to provide effective examples drawing on his vast experience. I learnt a lot during this session and I would highly recommend using his services to train on Agile techniques.

Raghavan Raghuraman
Senior Business Systems Analyst/Scrum Master, Providence Health & Services

Mitch Lacey was brought into my company, The Regence Group, in January 2011 to provide scrum master training to a group of 30 IT professionals.

Mitch is exceptional at connecting with his audience, ensuring the ideas/concepts are understood at a practical level. Due to his abundant experience in the “real world”, Mitch had an infinite number of examples to help us understand the agile/scrum methodology. In addition, since The Regence Group has many anomalies in the way we do business, Mitch provided excellent suggestions that we could put into practice to still get the desired results.

Overall, I would highly encourage any business to bring Mitch in for training. I know we’re already thinking of having him back to train another class at Regence.

Cori Perry
IT Project Manager, The Regence Group

I attended s CSPO course led by Mitch and I really enjoyed it. Mitch is a great presenter and communicator. The theory was presented in a very attractive mix of exercises and funny examples. This made the training an unforgettable experience. I really recommend Mitch and his approach as a pleased way to get familiar with the concepts of the Scrum methodology.

Dimiter Dimitrov
Custom Development, SAP

Mitch likes to travel around, thus one does not have to fly to the States to participate in one of his classes. I took a scrum master class in Vienna and I am very satisfied with the result. From the first moment in the class Mitch connects to the people – even with 30+ people attending the training – it appeared to me that he was addressing me personally. I like his style of “I do write something to your brain – and you let it sink down”, it worked for me. Two weeks after the class, tiny bits of the information surface now and then.

He is straight, he tells you no nonsense and he gives you two choices – take it or leave it. Especially for non native speakers Mitch tries to adjust his pace, pitch & vocabulary to a comfortable and understandable level.

Mitch is a man of practice and has good and understandable examples from real-life and business situations to illustrate his points. The course itself was well structured and accurately scheduled. I left the training with a feeling of understanding that improved day by day after the training. I can fully recommend Mitch as a professional practitioner & trainer for Scrum related matters (and for matters of “parents education” too).

Werner Schoenfeldinger
Partner and Owner, 42virtual

I took Mitch’s 2-day Scrum Master Class. Through sharing his personal experiences and real world use cases as well as being available to answer every question, Mitch provided us with a solid foundation to implement Scrum in a varied set of environments. While the class was perfect to learn the trade of a Scrum Master, he went beyond that and comprehensively explained all the Scrum roles’ responsibilities and tasks.

The exercises where very useful, helping me in quickly assimilating the knowledge. Together with the personal anecdotes, it helped me in easily remembering key aspects of the Scrum framework. His Scrum Field Guide is a very good companion and reference bibliography. The materials provided in his site perfectly complement the class and give me tools to ease my company’s Scrum adoption.

Joel Paula
Development Director, TFV

Mitch was recommended to me by Mike Cohn when looking to provide a Certified ScrumMaster course to my organization. Being the Scrum coach in my organization, I wanted to provide the best education and experience to my executives and colleagues and Mitch delivered just that. He provided a half day Scrum overview and a 2 day Certified ScrumMaster course. I worked closely with Mitch before the course to make sure he had everything he needed to provide the right experience and training. It was great to be able to see how organized and prepared Mitch was for the class. He also provided guidance and suggestions for some of the issues we were having on projects throughout the organization that was helpful and insightful. Mitch’s class was exciting and tailored to our organization and attendees. He was able to lead our class of 36 people through the 2 days of activities, collaborative exercises and discussions. All of the individuals who had attended the course left feeling they understood the fundamentals of Scrum and were excited to experience it in action. I will bring Mitch in for future courses and consulting and would recommend him to anyone who asks.

Raffi Simonian, Manager
AAA - Northern California, Nevada & Utah

I have attended a training course in Scrum Master lectured by Mitch and I was amazed: The way the sessions were structured, the exercises and the way we were led to draw conclusions out of the given problems were very well considered. Mitch has a very specific way of making people using their own mind to solve purposed problems whilst using what’s been taught. The whole course content has exceeded my expectations. I strongly recommend his work, both books and training on Scrum methodology.

Andreia Santos
Business Analyst for iOS Apps

Mitch’s CSM training course makes Agile project management very approachable. His real-world experience, conceptual knowledge, and sense of humor allow him to deliver a highly informative and engaging course. To put it plainly, Mitch’s CSM course is easily one of the best learning opportunities I’ve encountered my 15 years as a technology professional.

Dean Cheatham
Salem Hospital

Mitch’s energy and knowledge of the SCRUM process was very valuable, and he was a great teacher and motivator. His hands-on knowledge in working SCRUM teams helped with real life examples that one could relate to, and driving home the point that you would not know unless you try it, were valuable takeaways that will stay with me, and will help me transform my organization to get away from ‘SCRUM-but’ to be more ‘SCRUM’ and less ‘but’!

Edward Remias
Director, Qualcomm

“I’ve known Mitch for a couple of years and he was my teacher at the Certified Scrum Master course and other Scrum and Agile workshops. He’s a brilliant/excellent/guru! speaker and trainer. His courses are life-changing events and I’ve learned so much from him that I can’t put it in words. Also, he’s a great buddy and being with him is always fun and relaxing. Highly recommended! Seriously! You won’t get anyone better that Mitch!

Ricardo Fiel
Architect, Microsoft

He was fantastic to work with. Mitch Lacey has great skill to analyze and summarize ideas. Experienced, precise and smart. Although extremely technically minded Mitch Lacey has the ability to communicate with simple, friendly language with a great sense of humor.

Frederico Monteiro
Senior Programmer Analyst, GFI Portugal

Mitch is a great instructor! The CSM training was very detailed and taught at a level that the layman could understand. As a college professor/project manager I believe that Mitch has the experience and educational background to help anyone learn Scrum in just two days and pass the test on the first attempt. With this in mind, I strongly recommended Mitch!

Robert W. Key
IT Project Manager

I have attended Mitch’s Scrum master class in April 2014 and all I can say is that despite the fact that I was already working in Scrum for 6 years I learned a lot and became a Certified ScrumMaster soon after. Mitch’s class was really funny, relaxed and with lots of real world examples that everyone can relate to. Mitch kept the class engaging with team exercises that really show all the benefits of agile software development. Would love to attend to another of Mitch’s classes and I’m sure I’ll seek Mitch’s services in the future.

Pedro Carriço
Software Engineer, Seedrs

Very good Scrum traning with a lot of practical insights.

David Zeller
Senior Consultant, Microsoft

Mitch runs a very organized, interesting and useful scrum master certification class. I would recommend it to anyone interested in learning more about scrum and agile techniques.

Ondine Eaton
Senior IS Facilities Project Manager, Seattle Children's Hospital

If you are looking for an IT Product Owner expertise of the street smart kind, if you are looking for a been-there-done-that experience, a lot of interaction and learning by practicing, then I highly recommend look no further and take Mitch as an agile trainer.

Rok Preseren
CEO and owner, Lomos

There is no doubt about Mitch being an IT expert and his enthusiasm made the information we were acquiring easier to understand. I attended his excellent agile training - Scrum Master - on Porto and he made me think about common issues without forcing me to accept his opinion.

Eurico Jardim

I attended the Scrum Master Certification course with Mitch in San Diego, CA. The two days went very fast, Mitch kept the class very dynamic with group scrum exercises, real life examples and straight-to-the-point information. Yes, straight-to-the-point information rather than a power point presentation with 150+ pages long… Scrum is not only about learning the new methodology, artifacts and roles; in my experience the real challenge is to adopt a completely new mindset for product development. Mitch is agile and practical, he approached this Scrum Master Certification course with a clear mission and the mission was accomplished. I strongly recommend Mitch as a trainer whether you are new or experienced with Scrum and if you are looking for a course that is agile, practical and with lots of real life examples.

Ruben Romero

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