Mitch delivered a two-day scrum product owner certification course to a blend of product owners in CX and business. Our enterprise is in the first year of Agile transformation. Mitch delivered the course at a time where we are experiencing the growing and learning pains of Agile transformation, and he delivered it perfectly for the twenty of us who attended. Mitch is clearly an expert at his craft, sharpened by his tenure in large companies and in consulting. Our enterprise loved the activities and exercises; we loved the honest assessments and transparencies of our development; loved the graphics, "parables," and tools; and loved how we landed on where to go from here. The learnings included what a real product owner does and how delivering value is the ultimate mantra. The impact by attending Mitch's course is revived and productive energy and passion from all who attended. After Mitch's class, our enterprise is better prepared with the benefit of an expert outsider's view of how to support Agile transformation, not only as product owners, but as Agile advocates. I highly recommend engaging with Mitch in any forum, either onsite, in a scheduled class, or at a conference that he attends. Your enterprise WILL be better. Your teams will be more focused, will operate in metric-empowered ways, and will deliver more value to your customer.
Garrick Baxter, Director, Digital Marketing First National Bank of Omaha. Omaha, Nebraska, December 2017